FAQ

The essentials in brief

We've collected the most frequently asked questions — and the ones experienced users send us. We answer simply for newcomers and to the point, with sources, for practitioners. If you can't find your question, contact support.

If you're new here

What is Omnibot, in simple terms?

It's a service that creates a personal reading about you: character, strengths, weaknesses, relationships, money and the year ahead. Not by zodiac sign, but by your date, time and city of birth. One reading draws on eight classical systems at once — from astrology to the Matrix of Destiny — and artificial intelligence assembles the text from them. All calculations are done programmatically with proven formulas, not by eye.

How is this different from an ordinary horoscope on the internet?

In an ordinary horoscope, millions of people read the same text: "Gemini will be lucky today." Here the text is built only from your data and only for you. That's why it speaks about your habits and situations, not about the zodiac sign as a whole. And it's not one system but eight at once — they look at you from different sides and complement each other.

Why eight systems at once and not one?

Each system notices its own thing: astrology is about character and timing, Human Design is about how to make decisions, the Matrix of Destiny is about family patterns, BaZi is about elements and rhythms, and so on. Separately, each picture is incomplete. We calculate all eight and combine them into one reading — that's more accurate and deeper, and you don't need to visit different specialists.

Which system is best to start with?

You don't need to choose: every reading already involves all eight systems. If you just want to see how it works, start with the free reading — it's short and shows the essentials. After that you can decide whether you need a large reading, a year-ahead forecast or compatibility.

Will this work if I know nothing about astrology?

Yes. We deliberately write in plain language: without "orbs", "cusps" and other words that explain nothing. If a precise detail matters in the text, it's given in parentheses as evidence, while the meaning itself is always described in human words. You can read it with no background.

What if, on the contrary, I'm a practitioner and know the field?

Pro is for you. It opens full precise calculations across all systems: planetary positions and houses, the aspects between them, Human Design type and channels, BaZi pillars, Matrix arcana, the Mayan calendar, profections. You can verify, cross-check and export everything, and the built-in assistant helps decode complicated spots.

About the reading itself

What do I need to get a reading?

A name, date of birth, time of birth (if you don't know it, tick the box) and the city where you were born. That's enough: the service calculates the rest. The more precise the time and city, the more precise the result.

What if I don't know my birth time?

Honestly tick "I don't know" — the service won't make anything up. In that case the part that depends on the exact hour (for example houses and the Ascendant) is not calculated, while the other systems work as usual. By the way, the time can often be clarified: check your birth certificate or ask your mother or relatives — even an approximate "morning" or "evening" already helps.

Why are the birth place and time zone so important?

The chart of the sky above the horizon at the moment of birth depends on the place: where the sunrise is, where the zenith is, how the houses are arranged. Historical clock changes (daylight saving, the Soviet decree time) can shift the picture by an hour or more. We account for these corrections automatically, so it's important to specify the city of birth rather than your current residence.

How long does a reading take to prepare?

Usually a few minutes. First the program calculates all eight systems, then artificial intelligence assembles the text from them. The status is visible on the reading page: if something went wrong, we'll show the reason and won't charge you twice.

What if the text doesn't match me?

Any reading is an outside view, not a verdict or a diagnosis. Some parts may resonate immediately, others later, when a similar situation arises. If it misses entirely, contact support: we'll look at what might have gone wrong and help sort it out. It matters to us that a person leaves with something useful rather than disappointed.

Does a reading predict the future? Isn't that dangerous?

No, we don't scare people or promise exact events. Our forecasts are described as possible scenarios and areas of attention, not as "this is how it will be". Decisions about work, money and relationships remain yours. Everything the service does is for entertainment and educational purposes and does not replace a doctor, lawyer or financial adviser.

Payment and subscription

How much does it cost?

The first reading is free, once per account. Then the subscription applies: the Omni plan is 990 rubles per month, giving all reading types up to 20 per month. The Pro plan is 2990 rubles per month: the same plus full precise calculations across all systems, data export and an assistant for decoding, up to 100 readings. There are no more one-off payments for a separate reading — everything is already included.

Why a subscription if I could pay for one reading?

It's fairer and better value: one subscription is cheaper than several separate readings, and everything is already inside — any systems, compatibility, forecast. Plus you can look not only at yourself but also at loved ones: add profiles and check compatibility. You can cancel the subscription at any time, and access remains until the end of the paid term.

Why is it so inexpensive? Are these really quality readings?

Because precise programs do the bulk of the work: they calculate the systems in seconds, and artificial intelligence turns the calculations into clear text. We don't spend hours of a specialist's time manually decoding each person — that's why the price is lower than a single consultation. At the same time the mathematical part is checked against reference tables, and in Pro all numbers are open and verifiable.

Is there a promo code?

Yes. After signing up, open the "Subscription" section and enter the word "Omnibot" in the promo code field — you'll get three days of Pro for free: all readings, full calculations and the assistant. The promo code works once per account.

How do I cancel auto-renewal?

In your account, on the "Subscription" page, there's a button to disable auto-renewal. After that there will be no new charges, and access remains until the end of the already paid period. If the subscription was set up through a payment service, the cancellation applies within a day — just in case, write to support and we'll confirm.

Can I get a refund for the subscription?

If the payment went through but access didn't open due to a technical error, contact support: we'll fix it or refund you. Refunds for an unused period are reviewed manually, humanely, without automatic refusals. In that case it's best to disable auto-renewal right away.

Data and security

What happens to my personal data?

Profile data is stored on our servers and used only for calculations and reports. The password is stored as a strong hash — even we can't read it. We don't sell or share data with third parties for advertising. All the service needs is your name, date, time and city of birth.

How do I delete my account and data?

Profiles and readings can be deleted in your account at any time. If you need to delete the account entirely, contact support: we'll remove the records. The exception is payment documents, which we are required by law to keep for accounting.

For practitioners

What are the calculations based on and what are the primary sources?

Astrology — Swiss ephemerides and houses using the Placidus system; Human Design — the canonical gate and line grid (the Ra Uru Hu school); the Matrix of Destiny — the 22-arcana method; BaZi — the Chinese solar calendar with longitude and historical time-zone corrections; I Ching — the canonical Wen Wang hexagrams; the Mayan calendar — José Argüelles' Dreamspell system; the Moon — astronomical phases; numerology — the classical Western school. All calculations are performed programmatically, without manual adjustment, and are identical on every run.

Can I verify the math myself?

Yes. Planetary positions, houses, aspects, BaZi pillars and arcana can be checked against any professional service using the same method — the numbers will match. The Pro plan opens full tables for all systems and exports calculations to a file so you can work with them in your own tool. If you notice a discrepancy, send it to support — it's an important signal for us.

How accurate is the reading?

The calculation part is 100%: it's performed by formulas and checked against reference tables, without "approximately" or manual edits. What's unique is that all eight systems are calculated together and synthesized into one reading. The textual interpretation, however, is hypotheses, not facts about the future: we don't promise exact events and avoid categorical predictions.

Can I use the service when working with clients?

Yes, that's exactly what the Pro plan is for: several profiles, full precise calculations, a decoding assistant and data export. It's convenient for preparing a base before a consultation and checking complicated spots. Responsibility for the final interpretation and communication with the client remains with the specialist — we provide a tool, we don't replace the master.

Is there a Telegram bot?

Yes, the bot is already running: @Deep_analytics_bot. Through it you can fill in a profile, launch readings and receive results — the site and the bot use the same account. Linking is available in your account under the "Telegram" section: click the button and follow the link.